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10 Publications


2023 | Journal Article | LibreCat-ID: 36877
Crisis Communication on Twitter: Differences Between User Types in Top Tweets About the 2015 “Refugee Crisis” in Germany
S. Kapidzic, F. Frey, C. Neuberger, S. Stieglitz, M. Mirbabaie, International Journal of Communication 17 (2023).
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2023 | Conference Paper | LibreCat-ID: 45270 | OA
Early Depression Detection with Transformer Models: Analyzing the Relationship between Linguistic and Psychology-Based Features
H. Halimeh, M. Caron, O. Müller, in: Hawaii International Conference on System Sciences, 2023.
LibreCat | Files available | Download (ext.)
 

2022 | Conference Paper | LibreCat-ID: 34317
Towards a Process Model for Social Media Marketing
K. Arslan, M. Trier, in: Proceedings of the 33rd Australasian Conference on Information Systems (ACIS 2022), Melbourne, Australia, 2022.
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2021 | Misc | LibreCat-ID: 37545
Fortbildung to go: Twitter als Ratgeber für Lehrkräfte
S. Vochatzer, Sarah Schröder, C. Fischer, Fortbildung to go: Twitter als Ratgeber für Lehrkräfte, 2021.
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2021 | Conference Paper | LibreCat-ID: 30192
Towards a Differentiation Perspective on Social Media Platforms’ Affordances and Use Cultures – An organizing Literature Review
K. Arslan, M. Trier, in: Proceedings of the 32nd Australasian Conference on Information Systems (ACIS 2021), Sydney, Australia, 2021.
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2021 | Conference Paper | LibreCat-ID: 30190
A Review on Social Media Channel Choice Determinants in Organizations
K. Arslan, in: Proceedings of the 29th European Conference on Information Systems (ECIS 2021), Marrakesh, Marocco, 2021.
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2014 | Conference Paper | LibreCat-ID: 13317
Towards a Conceptualization of Online Community Health
D. Wagner, A. Richter, M. Trier, H.-T. Wagner, in: E. Karahanna, A. Srinivasan, B. Tan (Eds.), Proceedings of the 35th International Conference on Information Systems. ICIS 2014, Association for Information Systems. AIS Electronic Library (AISeL), 2014.
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2011 | Conference Paper | LibreCat-ID: 1120
SCM - A Simple, Modular and Flexible Customer Interaction Management System
J. Schuster, Y.S. Lee, D. Kobothanassi, M. Bargel, M. Geierhos, in: International Conference on Information Society (i-Society 2011), IEEE, Piscataway, NJ, USA, 2011, pp. 153–158.
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2011 | Conference Paper | LibreCat-ID: 1122 | OA
Processing Multilingual Customer Contacts via Social Media
M. Geierhos, Y.S. Lee, M. Bargel, in: H. Hedeland, T. Schmidt, K. Wörner (Eds.), Multilingual Resources, Multilingual Applications: Proceedings of the Conference of the German Society for Computational Linguistics and Language Technology (GSCL) 2011, University of Hamburg, Hamburg, Germany, 2011, pp. 219–222.
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2011 | Journal Article | LibreCat-ID: 1125
Customer Interaction 2.0: Adopting Social Media as Customer Service Channel
M. Geierhos, Journal of Advances in Information Technology 2 (2011) 222–233.
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